For the next five days we go through the five stages of the buying cycle. Today we start with an introduction. I strongly recommend to grab the seven free eBooks that go along with this series. You can get them at the bottom of this post! Okay, here we go…
Your visitors arrive on your site (or read your zine, blog, etc.) at various stages of readiness to buy your product!…
1) Get attention!
Use landing pages designed to create awareness and get attention for customers who are…
* completely unfamiliar with online marketing
* slightly interested in online marketing or building an online business
* considering if/how to make money online
* failing at current efforts and looking for a better way (a huge category)
* seriously looking for ways to make money online (but don’t know your product yet).
2) Grow interest!
Once customers know about your product, they are ready for the next set of specialized landing pages! These people may be…
* interested, but want to know exactly what the heck your product is or does
* seeking more information about the process and tools
* ready for benefit-focused copy that is specifically relevant to them.
3) Build credibility!
At a certain point, your pre-customers move from info-gathering to credibility-seeking! These prospective new lifetime customers are…
* currently evaluating various online marketing products, including your product
* considering your product, but are unsure or otherwise have questions
* seeking reassurance about your product (history and position)
* comparing your product to others (ex., “Get Rich Quick” and old-fashioned Web hosting).
4) Involve!
Some customers are extremely careful, diligent info-seekers. Repeat exposure to high-value, free information and tools is perfect here. These folks are…
* getting closer, but need more exposure or “comfort” about your product
* procrastinating, so stay in front of them with free tools and info
* thinking seriously about your product and just need reassurance.
5) Close the sale!
The entire process funnels down to the final two landing pages. These pages shift from PREselling to SELLING. “Get the sale” from customers who are…
* ready to buy your product but have not made the final commitment
* 99% of the way there and are merely looking for the final reason to buy
* all the way there and are merely looking for the Order Page!
The above stages are meant to help you think about your customers’ mindset stages within the buying cycle. Keep in mind that they are not discrete stages…
* Each customer is at a slightly different place in the buying cycle.
* One customer buys within 24 hours of “attention-getting,” another may take months.
* And of course, you don’t deal with just one customer at a time. Of 1,000 visitors, each will be at a slightly different spot along the “Attention-to-Order” process.
So… your job is to move them all ever-closer to the final two “closer pages.” How do you address all of their needs?
* By understanding who your customers are and what they need (some only need 1 exposure to your product by you, but it needs to be the right one!).
* By choosing the appropriate landing pages to blend into your editorial content.
* Through repeat exposure, reaching them in different ways with different messages.
Your “time to sale” and Conversion Rate are directly related to how well and how many times you reach your target audience through different landing pages.
The seven eBooks below go along with this post. You can get them free just by replying or giving a comment to this post. RECOMMENDED!!
