For the next five days we go through the five stages of the buying cycle. Today we start with an introduction. I strongly recommend to grab the seven free eBooks that go along with this series. You can get them at the bottom of this post! Okay, here we go…

Your visitors arrive on your site (or read your zine, blog, etc.) at various stages of readiness to buy your product!…

1) Get attention!

Use landing pages designed to create awareness and get attention for customers who are…

* completely unfamiliar with online marketing
* slightly interested in online marketing or building an online business
* considering if/how to make money online
* failing at current efforts and looking for a better way (a huge category)
* seriously looking for ways to make money online (but don’t know your product yet).

2) Grow interest!

Once customers know about your product, they are ready for the next set of specialized landing pages! These people may be…

* interested, but want to know exactly what the heck your product is or does
* seeking more information about the process and tools
* ready for benefit-focused copy that is specifically relevant to them.

3) Build credibility!

At a certain point, your pre-customers move from info-gathering to credibility-seeking! These prospective new lifetime customers are…

* currently evaluating various online marketing products, including your product
* considering your product, but are unsure or otherwise have questions
* seeking reassurance about your product (history and position)
* comparing your product to others (ex., “Get Rich Quick” and old-fashioned Web hosting).

4) Involve!

Some customers are extremely careful, diligent info-seekers. Repeat exposure to high-value, free information and tools is perfect here. These folks are…

* getting closer, but need more exposure or “comfort” about your product
* procrastinating, so stay in front of them with free tools and info
* thinking seriously about your product and just need reassurance.

5) Close the sale!

The entire process funnels down to the final two landing pages. These pages shift from PREselling to SELLING. “Get the sale” from customers who are…

* ready to buy your product but have not made the final commitment
* 99% of the way there and are merely looking for the final reason to buy
* all the way there and are merely looking for the Order Page!

The above stages are meant to help you think about your customers’ mindset stages within the buying cycle. Keep in mind that they are not discrete stages…

* Each customer is at a slightly different place in the buying cycle.
* One customer buys within 24 hours of “attention-getting,” another may take months.
* And of course, you don’t deal with just one customer at a time. Of 1,000 visitors, each will be at a slightly different spot along the “Attention-to-Order” process.

So… your job is to move them all ever-closer to the final two “closer pages.” How do you address all of their needs?

* By understanding who your customers are and what they need (some only need 1 exposure to your product by you, but it needs to be the right one!).
* By choosing the appropriate landing pages to blend into your editorial content.
* Through repeat exposure, reaching them in different ways with different messages.

Your “time to sale” and Conversion Rate are directly related to how well and how many times you reach your target audience through different landing pages.

The seven eBooks below go along with this post. You can get them free just by replying or giving a comment to this post.  RECOMMENDED!!

master courses The Five Stages Of The Buying Cycle   Part 1: An Introduction...

With all the changes in Google AdWords and the increased competition these days, organic SEO looks more and more attractive to most of us.

The key is for your website optimization to out-perform your competition, without over spending with an online marketing consultant (or without taking up too much of your time if you’re going the do-it-yourself route).

Remember, affordable Search Engine Optimization is about increasing quality traffic, then

  • converting
  • that traffic to a sale or a sales lead.

If you miss these points I describe below, your SEO goals of increased conversions will tank, even if you have a Number 1 Google Ranking.

I often notice these missed areas when I’m Coaching a business owner about their Web site and their need to increase sales and sales leads.

So, here are 3 points for you to review that I hope will help your SEO goals of increased conversions.

What’s Above the Fold Counts Most, so Consider Monitor Resolutions

Living in the world of TV remote controls and browser back buttons, we have to capture our website visitors’ attention ASAP. Our visitors aren’t going to give us much time before making a decision to stay or to leave our website.

As much as this subject is discussed these days, it’s amazing the number of sites I review that have critical information missing from “above the fold”, in that area visible before your visitors scroll down.

This is the area to briefly summarize what people can do on your site and make your best case for your guests staying on your website and not clicking away. This may also be the area to place your contact information.

Keep in mind that what’s above the fold on your monitor will likely be different from what’s above the fold on the monitor for someone visiting your website. Browser resolution is set differently for various computers.

For instance, on my website, I know the top resolution of my visitors is 1280 by 1024 (53%) and the second most popular resolution is 1024 by 768 (37%). I get this information from my site’s analytics script, although not all analytics programs provide this critical information.

Since I make sure my site looks great for these 90% of my visitors and make sure I communicate reasons to stay on my site above the fold (my value proposition), I draw more people into my site, encouraging them to scroll down.

Remember to cross test your site with recent versions of the most popular Web browsers: Firefox, Internet Explorer, Safari and maybe even Google’s new Chrome.

These steps raise my conversion rate and they will raise yours, too. And increasing traffic and conversions is the whole point of affordable search engine optimization, whether using an online marketing consultant or d-i-y, right?

So, don’t miss this important step.

Carefully Select Your Type Size and Font and Remember that White Space is Your Friend

I’m astounded by the improper text choices made by so many website owners today. Is there really any good reason to make people squint at your website, struggling to get the information they need?

Consider reviewing The Easy to Read Standard at Information Architects (you can Google it). I would encourage you to review the size of your text, the white space between your letters and words and between your paragraphs and headings.

Designers often believe whitespace is your enemy; if you want people to understand your message and stay on your website, whitespace is in fact your friend. :-)

Also consider that fonts with serifs are easier to read than fonts without serifs.

If you want to successfully convey your message to as many of your site visitors as possible, then make it as easy for them as you can. When we’re talking about increasing conversions, it’s all about the numbers and appealing to the largest number of people possible.

Use Opt-in Email or Blog Postings to Maximize Your Sales

All website owners would like for people to buy from their website the first time they visit. But is that realistic?

Consider these statics from the National Sales Executive Association:

  • 2% of sales are made on the 1st contact;
  • 3% of sales are made on the 2nd contact;
  • 5% of sales are made on the 3rd contact;
  • 10% of sales are made on the 4th contact (and)
  • 80% of sales are made on the 5th – 12th contact.

For most businesses, if you don’t offer an opt-in contact, like a regular email newsletter or blog postings, you’re missing out on most of your potential sales!

When setting up an opt-in Internet marketing campaign, you should offer incentives to subscribe. To entice people to opt-in, you can offer:

  • special pricing for email list members
  • a first look at new products
  • ability for customer to select subjects and emails they receive (controlling the frequency of contact by choosing which of your lists to be on)
  • promise not to share email or other personal info with other companies

Using opt-in contact allows you to significantly increase conversions by introducing yourself over time to your potential customers, in a soft-sell manner.

Website optimization is important; the goal is increased Internet traffic, sales and sales leads. But whether you’ve hired an online marketing consultant or you’re doing the process yourself, Affordable search engine optimization by itself doesn’t accomplish those last points of increased sales and sales leads.

You’ve got to remember to design your website to alleviate visitors natural apprehensions and make buying from you as easy as possible.

Properly mapping out the above the fold area of your Web pages, using appropriate size text, using adequate whitespace and offering an opt-in process to nurture your buyers will all help you accomplish the real goals you have with SEO and website optimization: increased sales and more sales leads.

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Everyday it seems, people are asking me the optimum numbers of inbound links they need to acquire for their website in order to rank well in Google.

My answer is going to seem a little flip, but it is the honest, best answer.

Answer: You need more inbound links – of equal or higher quality – than what your competitors have.

Albert Einstein argued that any mathematical formula that required pages of calculations did not contain within it “the mind of God”.

So when Albert Einstein developed E=mc2, then Einstein had fulfilled the promise of a simple formula that could encompass the brilliance of God.

When people wonder as to how many inbound links they might need to acquire in order to rank in the Top 4 of Google’s search results or even the Top 10 of Google’s SERPs, they are generally hoping that someone will be able to give them a numeric answer, so that they know whether they can afford to undertake the process or not.

I understand the WHY of the question, but there is no canned answer that will work for everyone.

Remember, your competitor may be asking the same question and undertaking the same processes as you are, trying to accomplish the same goal.

No one can truly begin to understand the answer to this question, until one has take the time to do an Inbound Link Comparison Analysis of all of your competitors in the Top 10 spots of Google’s SERPs.

  • You need to look at the Top 10 listings in Google for a particular keyword.
  • You need to do backlink checks for all ten URLs in Google’s search listings, and you need to check those numbers across a variety of sources, including Google, Yahoo and any other tool you can find to do a check. (Google and Yahoo both tend to understate the actual link counts. While Yahoo will show you more than what Google does, they also show a number of “no consequence” links in their results.)
  • You need to look at the quality of a few of the pages that offer links to the URLs in the search results.

This is not an easy process to undertake. I have done it before, but the best you can hope for is a “snapshot” of what is out there, and therefore, what you need to accomplish.

Note: If Wikipedia turns up in your search query, few people with small budgets will ever be able to dislodge Wikipedia in the search results. What they make up for in a small number of inbound links, they more than make up for with links from dozens or hundreds of PR4, PR5 and PR6 pages. Wikipedia is the king of Internal Linking, and they use that to a great degree to rank extraordinarily high in Google’s search listings.

Your analysis should seek to uncover how many links a page has to it.

As a general rule of thumb, Google will show you less than 1% of the existing number of links for a web page. Yahoo will sometimes show closer to 5% of the existing number of links for a web page, but they will not show you the highest quality of those links.

So, as you strive to gain a “snapshot” picture of the playing field, you want to take Google’s Inbound Links number and multiply that by at least 100. Then you want to take Yahoo’s Inbound Links number and multiply that by at least 20, then cut the number in half to acknowledge the number of worthless crap links they have in their database. Once you have achieved these two numbers, then I tend to call the truth “somewhere in the middle”.

With your “somewhere in the middle” number in hand, then you need to look at the quality of links to a few of those search listings, to get an idea of whether those links exist on higher quality pages or simply junk pages.

If those links are on junk pages, then the goal could be achieved by just working the numbers. But if there are a lot of high PageRank pages in the mix, then whatever number is in your hand, should be multiplied, perhaps 100-fold, to overcome the quality of pages that link to your competitors.

If you get the idea that my simple formula leads to a complicated answer, then you are right.

All of the numbers that I have included in my sample formula are based on rough speculation, as the “snapshot” offers you your best hope of understanding the challenge in front of you.

While the number of inbound links may be relatively easy to determine, the link quality is a factor that is really hard to pin down.

  • If you determine that you only need 300 inbound links to rank with the big boys, you may be right.
  • Your 300 inbound links number should also be quantified against the number of links that Google will count worthy, so you may need 1200 links to get 300 links that Google will deem worthy. This calculation depends more on the “quality of your content”, rather than the “quantity of your content”.
  • When all is said and done and your 300 Google-worthy links have not yet put you on page one, then you know that the quality of the links pointing at your competitors is greater than the quality of the links pointing to you.

If you were hoping for an easy answer, I am sorry that I could not help you with that.

But with this explanation of the challenge, you may be better prepared to answer the big question, the question that is really on your mind:

=== Are my hopes of achieving good rankings in Google within my reach?

I tend to throw “worry” to the wind and just start working. I don’t worry if I can afford to do it or not. I simply start doing, and I know that in one month, one year or five, I will have built enough value in my website that my competitors are going to be the ones who are trying to figure out if they can unseat me!


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Top Ten Ways to Use Twitter for Marketing

Twitter is a micro-blogging site that asks you a basic question, “What are you doing?” It allows anyone with an account to write up to 140 characters in a text field as a means to update, comment, promote or communicate to others who are “following” you. When people follow you, they see what you’ve recently contributed when they login. They see your “tweets”, which are the messages you leave.

And of course you can follow others who tweet about the things that interest you. As an Internet marketer you may want to follow other Internet marketers, for example.

Like anything, and this is especially true of working with social media, the more you give, the more you get. In other words, the more often you tweet the more activity you’ll generate. Some suggest that you tweet a few times a day, every day. Not every tweet needs to be profound. But they should all be useful.

It’s important that you don’t abuse Twitter for marketing and promoting your products, services or affiliate links. Most of your tweets ought to be about offering your followers useful and valuable information. Only once in a while should you try to use Twitter to promote something. Otherwise you’ll be perceived as a spammer, and no one wants that tag.

Imagine if you had a large number of people following your tweets? Some people have tens of thousands following them. If you had something to promote and you had a large following, you could quickly and efficiently alert a lot of people of your promotion. It acts sort of like an opt-in mass emailing blast to your house email list, but it’s a heck of a lot easier and faster. This is the power of Twitter.

One thing that I’ve noticed with Twitter is that it can seem overwhelming at times. The sheer information on Twitter, the ‘how-to’s’, tutorials and all the other ubiquitous advice on how to use and take advantage of it can seem hard to understand and implement. So here’s an easy-to-understand list of the top ten ways in which you can use Twitter to market yourself, your business and your website.

The Top 10 Ways To Use Twitter for Marketing:

  1. Use it to promote new pieces of content you or your company create to drive traffic to your site. From online articles to blog posts or from videos to webinars, each time you add something to the Web that is of value, tweet about it and include a link. (Most people on Twitter use www.TinyURL.com to take a long URL and make it short.)
  2. Use it for learning new marketing ideas, strategies and techniques. If you follow the right people, and you have to be picky about who you follow, you’ll get pointed to a good amount of useful tutorials, videos, e-zines and other things that teach you about marketing.
  3. Use it to get new customers. Use Twitter’s search to find people who may be interested in your product or service. There are many ingenious ways to search for people on Twitter. For example, if you sell red widgets you could go to http://search.twitter.com and find people who have tweeted specifically looking for red widgets. To do this, type the following into the search box: red widgets?
    1. You’ll notice a lot of the results will be of others selling red widgets. These ones will all obviously have links in them to direct people to the site they’re selling red widgets on. To weed these people/tweets out, use the negative sign like this: -http red widgets?
    2. Since every link has ‘http’ in it, using the negative sign in front of it will cause your search results to not include any tweets with links in them.
  4. Use it to build your email list. Use Twitter’s search to find people who may be interested in the monthly newsletter you send out to your opt-in house email list. Invite these people to join.
  5. Utilize Twitter plugins or add-ons such as TweetMyBlog or The Twitter Updater, which both automatically make tweets of every new blog post you publish. Also check out TwitThis. When visitors to your website click on the TwitThis button or link, it takes the URL of the Web page and creates a shorter URL using TinyURL. Then visitors can send this shortened URL and a description of the web page to all of their followers on Twitter. Finally, look at TweetLater, a service that allows you to write lots of tweets at once and then schedule them to go out over time.
  6. Use it to build buzz about an upcoming product or website launch.
  7. Use it to better brand yourself or your business. Remember, when someone wants to learn more about you or your company, they are increasingly using sites like Twitter for research. You could easily use Twitter to establish yourself as an authority in your field.
  8. Use it to update followers on breaking news regarding your company. If your company is mentioned in a new article, tweet about it and include a link to the article. Or if you’re at a conference or trade show, you could tweet what you’re doing and invite people to visit you in person.
  9. Use it for business networking, master-mind groups (see Napoleon Hill), and getting yourself seen by high-profile people in your industry.
  10. Use it as an instant messaging system to keep your and your team on the same page during projects. This is especially useful for those who work with teams spread out in different cities or countries.

You should note that this top 10 list is not in order of importance or in any particular order. I suggest that you give Twitter a try if you haven’t already. See if you can apply a few of these techniques and tactics to help you take advantage of Twitter as a marketing tool.

And one more important thing to remember is that there is no silver bullet in marketing. You should always be trying and implementing numerous tactics when marketing your business. Don’t only rely on Twitter or any other one thing. Instead, use Twitter (or any other Web 2.0 site) as simply one more tool in your entire social media and marketing toolbox.


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